Suspect Toyota pedals Canadian-made

eeluddy · Uber Guru

Toyota's going out of control?

87 player bird · Poncho Master!

First I've herd of it.

65Camino · Uber Guru

THink it was floor matts getting stuck with the gas pedal?

Canadian Poncho · A Poncho Legend!

That's the theory however I don't know how this could happen. The floor mats hook securely to the carpet and the design is no different than any other floor mat (In fact my Buick mats are all over the place-often stuck under the gas pedal and I've never had a problem). Toyota as advised owners of the affected vehicles to remove the mats until there is a fix. Toyota will pay to shampoo the carpets when there is a fix. I understand there will be a redesigned gas pedal assembly used on Toyotas in the U.S so I assume we will get the same fix.

im2ner · Addicted!

On the lexus side of the building
were supposed to inspect to ensure correct installation of the drivers floor mat
correct installation includes making sure the matt hooks are installed & holding
as well as making sure multiple matts & aftermarket matts are not loosly installed

Lemans64 · Poncho Master!

We have heard of it, mostly on problems with aftermarket floor mats without hooks. The mention Lexus out of the states Had aftermarket mats, appearently US state trooper at the wheel, passenger was in contact with 911 while this was going on, Car had smart key ( no steel key igntion switch) and driver did not know how to shut down without loosing power steering, has electric p/s. We have also had 1 Rav4 with this issue, Toyota techincal Engineer at Dealership tommorrow. Will advise later.

Lemans64 · Poncho Master!

No resolution on this today, there was 2 japanese engineers at the shop today, with a Canadian engineer, no resolution on the self take off thing. Most interested was on the clearance between pedals. Pictures of work boots were taken, size 13 was the culprit boot. They paly with said suv for 4 hours with no conclusion, welll to us anyhow. they were on the phone for quite a while, talkin japanese of course. Even taking notes in Japanese, LOL. But no conclusions.

-- Edited by Lemans64 on Saturday 21st of November 2009 12:15:12 AM

427carl · A Poncho Legend!

http://www.toyotarecall.org/20100121-toyota-recall-sticking-accelerator-pedals/

http://www.youtube.com/watch?v=kJ847n_UsYc&NR=1

Scary stuff

Canadian Poncho · A Poncho Legend!

The phone rang non stop Friday. Of course the media releases this before we got any info from Toyota. Everyone is in a panic. Toyota want's us to inspect for any binding in the pedal linkage- both when the car is cold and when fully warmed up. If we feel any binding we will replace the pedal as an interim fix until revised parts become available. The craziest situation I had was on Saturday from a woman with both a 95 Corolla and a 2010 Matrix. She brought her Corolla in for service and was also in a panic over the Matrix and wanted to book it in to have the pedal examined. Later, we inspect the Corolla and the front brakes have less than 1mm before it's steel on steel. She had gone shopping and said to call her husband at home if the car needed any work. So, I call her husband and explain the brake situation on their Corolla. He says "I do next time". I say "You don't have until next time- your brake pads are less than 1mm until there's nothing left". "No thank you" he said. Frustrated, I said "It will cost you more when you rear end someone". He says "haha, no thanks".

His wife comes back from shopping and I told her about her front brakes. She says "I don't notice anything different". I said "You won't until it's steel on steel and you will have greatly increased stopping distances- you could hit someone". She then asks "How are my back brakes". I said they are fine. She says "Well then it's not so bad then- I still have back brakes!"
I told her about how the front's do 80% of the stopping etc etc. She still didn't want to spend the money.

The moral of my story? A lot of these people only "care" if the fix is going to be free!

disbelief

Lemans64 · Poncho Master!

Yup had lots of calls, but with no listed fixed yet we were just scrambling to explain.????????? I am sure there is 2 different causes listed and possibly 2 problems but, we can't tell that to customer or even try and explain. We will find out soon though.

427carl · A Poncho Legend!

69Laurentian wrote:

95 Corolla and a 2010 Matrix.
He says "I do next time".
"No thank you" he said.
He says "haha, no thanks".

She says "I don't notice anything different".
She then asks "How are my back brakes".
"Well then it's not so bad then-
I still have back brakes!"

The moral of my story? A lot of these people only "care" if the fix is going to be free!

I think you need to take better care of these people! wink

Its obvious that the sales dept is not selling enough "extended warranty" lol Do your sales dept speak anything but English? bleh

-- Edited by 427carl on Sunday 24th of January 2010 10:22:11 PM

4SPEED427 · A Poncho Legend!

One of the questions for the driving test should be "do you have a clue?"

Obviously these 2 people would have failed that part.

Can you not pull their car off the road as an unsafe vehicle? I think in Manitoba the techs can.

jmont64 · Canadian Poncho Superstar!

At that point you should be able to require they have it fixed. I can just imagine if they go a few blocks and their brakes don't perform how they should and they have an accident I'm sure they'd be right there suing your butt off. I just see Carl was thinking the same thing.

-- Edited by jmont64 on Sunday 24th of January 2010 10:32:31 PM

427carl · A Poncho Legend!

Carl Stevenson wrote:

One of the questions for the driving test should be "do you have a clue?"

Obviously these 2 people would have failed that part.

Can you not pull their car off the road as an unsafe vehicle? I think in Manitoba the techs can.

Todd should have a tape recorder for these visits!! You KNOW where they will come, and scream, when the car will not stop!!!! Perhaps the w/o should be RED FLAGED?

Canadian Poncho · A Poncho Legend!

Oh we always put the notes all over the work order "Vehicle unsafe to drive" etc. It's always a catch 22 in my job. You recommend maintenance (most people think an oil change is all a car ever needs) and they accuse you of trying to jam them. On the other hand, if you don't recommend the services and the transmission grenades they say "Why didn't you tell me I needed to change the fluid?" I had some wierd-o on Friday 2000kms away from needing the transmission serviced. He said the typical "I'll do it next time". I said "Next time you'll be 6000kms overdue". He said "NO, I'M NOT DOING IT BECAUSE WHENEVER I DO THESE TYPES OF THINGS EARLY SOMEONE RUNS INTO MY CAR AND I'VE WASTED MY MONEY!"
WTF?

There's a lot of strange people out there folks.

-- Edited by 69Laurentian on Monday 25th of January 2010 06:24:55 AM

unburt · Guru

Todd i wonder how you can look at people and keep your sanity. The times when i talked to Tom at the dealership in Ingersol he told me of a few tall tales and it was eye opening, yikes.

dualquadpete · Canadian Poncho Superstar!

Years ago I was service manager at a Toyota dealership in Whitby, we had the same thing, customer wouldn't go for brake job, nothing left on shoes & fluid leaks all over the place!! When they drove off the lot, I picked up the phone & called the M O T as well as Durham Police & gave them the info on car, I didn't want to be resposible for some one getting "killed" Don't know if they followed through, but I felt better for doing it!!!!

4SPEED427 · A Poncho Legend!

We just twist it around and instead of stress we get a laugh out of it (unless it's a safety item being neglected)

We had a perfect example on Friday.

Girl is coming to town in her 03 Honda Civic. Comes to a stop sign, a light flashes on the dash, just for a moment. She comes in and we determine it's a low oil warning. Bring it in, check the oil, stick is dry. Put it up to do an oil change (now you won't believe this part because I didn't but the tech who did it swears it's true) and when he pulls the drain plug NOT A DROP COMES OUT.

Checked her sticker and it's 38,000 km since her last oil change.

Our previous record was somewhere around 25,000 or 28,000, I forget but anyway, she shattered that record!

Canadian Poncho · A Poncho Legend!

Oh we see that all the time Carl. Then when the engine blows they want warranty. I worked at a Dodge dealership about 10 years ago. A fairly new Ram gets towed in. The engine is seized. We pull the pan and it is full of sludge! No liquid at all! I call the owner who is a farmer. He said he never changed the oil- just topped it up with USED oil from his tractor! $5500 later he was on his way..

4SPEED427 · A Poncho Legend!

Well she drove away fine but my first thought was "she'll be back..."

427carl · A Poncho Legend!

Carl Stevenson wrote:

03 Honda Civic. -- tech who did it, swears it's true) and when he pulls the drain plug NOT A DROP COMES OUT.

Checked her sticker and it's 38,000 km since her last oil change.

Carl / Todd; I have 255,000 km on my 98 Dodge caravan, and 336,000km on my 2000S10 When should I "check" the trans fluid level? I have had the van for 10years and the truck 5 years... wink

427carl · A Poncho Legend!

Suspect Toyota pedals Canadian-made

270,000 vehicles recalled in Canada

Last Updated: Wednesday, January 27, 2010 | 12:33 PM ET Comments193 Recommend68

CBC News

Toyota is suspending sales of eight models and slowing vehicle production in Canada and the U.S. while it moves to fix Canadian-made accelerator pedals that stick.

Quality-control team member Bengie Marks inspects a Toyota Venza on the assembly line at a plant in Kentucky. The company has launched a massive vehicle recall. (James Crisp/Associated Press)

The pedals are made by Toyota supplier CTS Corp., based in Elkhart, Ind., and the problem part was made at CTS's facility in Streetsville, Ont., according to a report Toyota handed to the U.S. National Highway Traffic Safety Administration last week.

Calls to CTS's Canadian manufacturing facility were not immediately returned.

Toyota is recalling 270,000 vehicles in Canada to address the faulty pedals. About two million vehicles in the United States are also being recalled.

As part of the plan, Toyota will halt production at seven factory lines for the week of Feb. 1 "to assess and co-ordinate activities."

Among the affected plants is one in Cambridge, Ont., that builds the company's Corolla, Matrix, RAV4 and Lexus RX 350 models. A plant in Woodstock, Ont., will also be affected. Together, the two plants employ about 5,900 people.

No Lexus or Scion vehicles are involved. Also not affected are Toyota Prius, Tacoma, Sienna, Venza, Solara, Yaris, 4Runner, FJ Cruiser and some Camry models, including all Camry hybrids.

The recall comes months after Toyota recalled 4.2 million vehicles due to gas pedals that could become trapped under floor mats, causing the vehicle to accelerate.

Owners can contact local Toyota dealerships to confirm whether their vehicles are affected by the recall.

For additional help, they can contact Toyota's Customer Interaction Centre at 1-888-869-6828 or visit the company's website.

Read more: http://www.cbc.ca/money/story/2010/01/27/toyota-recall-sales-suspension.html?ref=rss#ixzz0dpxf0crt

eeluddy · Uber Guru

Todd, are all these models "throttle by wire"?

Canadian Poncho · A Poncho Legend!

Oh Joy..
Yep, they are all throttle by wire. The pedals all have position sensors to tell the computer how far to open the throttle plates. I knew there was only one pedal made by a North American company that was apparently causing problems. We were told that if anyone wanted their pedal checked and we noticed it was made by Denso no further inspection was required.
This could get fun.

I think it's time for me to change careers!

-- Edited by 69Laurentian on Wednesday 27th of January 2010 02:55:28 PM

eeluddy · Uber Guru

69Laurentian wrote:
Oh Joy..
Yep, they are all throttle by wire. The pedals all have position sensors to tell the computer how far to open the throttle plates. I knew there was only one pedal made by a North American company that was apparently causing problems. We were told that if anyone wanted their pedal checked and we noticed it was made by Denso no further inspection was required.
This could get fun.

I think it's time for me to change careers!

-- Edited by 69Laurentian on Wednesday 27th of January 2010 02:55:28 PM

Nah! It's just going to get interesting now biggrin

Suspect Toyota pedals Canadian-made

270,000 vehicles recalled in Canada

Last Updated: Wednesday, January 27, 2010 | 12:33 PM ET Comments193Recommend68

CBC News

Last Updated: Wednesday, January 27, 2010 | 12:33 PM ET Comments193 Recommend68