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Post Info TOPIC: Tesla server outage allegedly leaves owners unable to drive their cars


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Tesla server outage allegedly leaves owners unable to drive their cars


https://www.cnet.com/roadshow/news/tesla-server-outage-no-start-cars-elon-musk/?PostType=link&ServiceType=twitter&UniqueID=B999A974-4989-11EC-AC97-32FB4744363C&ftag=COS-05-10aaa0b&TheTime=2021-11-19T22:40:41

Tesla has yet to explain the outage, but the issue appears to span the globe.



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1 Russian hack away from shutting down any new vehicle, not just Tesla, they all have lots of software that can be screwed with.

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These are the hazards of a society that's willing to live and die by the cell phone.   It's also interesting that the Tesla cult is willing to put up with crappy service like not being able to replace a broken key fob.  It will be good when there is some legitimate competition for Tesla out there in EV land...

https://www.techtimes.com/articles/268271/20211119/tesla-server-outage-owners-unable-to-drive-cars-tesla-tesla-outage-tesla-server-error.htm

"It is worth noting that such a server issue left its owners unable to start or open their EVs as some Tesla models no longer sport the "Phone Key" feature. Thus, they are forced to use the app to unlock their cars.

Some reports also claim that some Tesla owners could only resort to the app of the EV giant as the fob keys of their cars have long been broken.

One of them wrote on the Teslamotorsclub forum to claim that Tesla's website does not offer any replacement for the broken fob keys. Hence, he only uses the app to open his broken EV."



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What an utterly stupid thing. Even most modern cars have a backup key hidden in the key fob.

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Not 100% against electric cars, but this is the sort of thing I dont like.the thought of someone being able to remotely control/hack my vehicle bothers me.

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65Camino wrote:

What an utterly stupid thing. Even most modern cars have a backup key hidden in the key fob.


 Our Mercedes Vans at work, experience "Electrical Interference" once in a while.

This disables the key fob.

Simply pop the emergency key out of the fob to get into the van and slide the fob into a slot and you are on your way.

Electrical interference is not fully understood but is becoming more and more common.

You definitely need a mechanical back up.



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even electric bikes have pedals

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It's getting very stupid when you can't drive your car due to outside interference!



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The articles seemed strange to me, in that they were composed of info taken from social media sites without actually talking to anybody.  They also jumped to weird conclusions, like "somebody in South Korea tweeted about this, therefore it's a worldwide problem".

I was curious about this and a little suspicious of the article, so I posted the article and a question to Tesla owners in another forum I read, as to whether having the server down would actually prevent you from being able to drive your car, or if it was just misinformation... and this was the reply:

There's some definite misinformation here. Here's the way the car works in the absence of keys:

1. You have an NFC credit card device linked to your car. Like a transit card. I touch this to an area on my car and it unlocks. Functionally this is like a key.

2. You can link 1 or more phones to your car via bluetooth. When they are in proximity to the car it will unlock when you grab a handle. It will also come out of sleep, mirrors open, etc. When you leave proximity, the car auto locks (and a quick horn beep).

3. You can "remote start" the car. Your friend is standing beside your car with no keycard or phone, and needs to drive it. I can do this from anywhere I have a cell connection, and the car is also connected.

4. Tesla does sell a fob that functions similarly to #2 if you have an old phone that doesn't support the right BT level. This is rare but some people bought them.

1 and 2 work without Tesla's server infrastructure. They have to. I park in a deep parkade with no cell service.

My family uses #2 all the time. It works 99% of the time now, my wife had some issues on her older phone a few years ago but not anymore. I also carry the credit card in my wallet just in case. A dead phone battery would be a problem.

 



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