I used to do business with idiots like that     I always found other places to buy the products .....He really showed his colors.....

I think a lot of spelling mistakes are actually poor typing skills, not that people don't know how to spell. Then when you reread something you have written it is easy to miss the errors because you know what you wanted to write and see what you think you wrote. Most e-mail systems have a spell check feature but often these are not that reliable either. It's hard to find one that checks for Canadian style English too.  Email began as an informal communication tool but now it is the way most business communication transpires so it is important to be accurate, polite and professional.

Carl Stevenson wrote:

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and my favourite was I was "waisting" his time....

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      your tiny order  would make his profits "thinner"

 

And on the way out chance that the sales rep is a Pontiac nut, and is reading this, please look in the mirror and think about how this makes you look!

I had a guy a couple years go on an e-mail rant.   He wanted to 'no' what was happening, and he was losing his 'patients'.   I think we learned about homonyms in grade 2 or 3.

seventy2plus2 wrote:

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and he was losing his 'patients'.

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Are you sure he wasn't a doctor????!!!!

I am only blessed to be a good speller because both my parents were teachers at some point in their life. Not everyone has the "knack".  Not that I am any smarter than those who don't have it. We each have our talents, every last one of us.

Glad your boss backed you up, Carl. Even better would be for him to forward that email to the sales rep's boss, with the lead-in something like "I thought you would like to know how rude one of your sales reps is. I am surprised you do not instill good customer service in your staff. Please notice that the minimum total order cost was in fact met, not as he erroneously states. We have been your customers for _ years, always pay promptly, and endeavor to maintain good relations with our suppliers. Perhaps we should take our business elsewhere. I look forward to hearing from you."

One good thing about rude and obnoxious people using email, it leaves written documented evicence, eh?

Dave

I'm a real stickler for spelling. I usually know while I'm typing if I've made a mistake or not. ( You know, fingers too big!)
In my opinion, there's no excuse for spelling erors. I think it's just plain laziness, and in the business world, it's totally unprofessional. And I NEVER use spellcheck.

As for rude people, I try to treat evryone the way I'd like to be treated, but when someone is rude to me, I've got an extremely short fuse, and usually give much more than I get!

I had to laugh at '66 Grande Guy's posting about "udder failure"; is that the politically correct way of saying something is "t@ts up"? LOL! But really guys, is it not just easier to be pleasant to someone that off the deep end? Last summer I had an incident in that the neighbour's father told me I sprayed his van with grass after I'd cut my lawn and made it seem like I did it on purpose.
I was taught to respect my elders and offered to wash it off for him but he snidely said he'd already done it. When I told MY Dad about it, he told me in a case like that, I should have just let him have it. For crying out loud I'm 50 years old! And anyone that KNOWS me KNOWS of my love of cars my entire life! I don't so much as even wave to the miserable old (sniff) anymore and
should he ever accost me again, the gloves will be off! I've even got the approval OF my neighbours as they emailed an apology to me. It wasn't THEIR duty to do so, but I know exaclty where they're coming from. As Red Green always said, "I'm pullin' for ya; remember, we're all in this together." I of course could go on and on here about rude people and maybe they were just having a bad day; but if you're having a bad day? Keep it to yourself and DON'T project it on other people to somehow make you feel better about yourself and your bad day. You just MIGHT find you've accosted someone who's having a worse day than you and you're on your way for stitches! LOL!

TINY wrote:

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I love it when people try to low ball me I wish I could check out at the grocerie store and the tell the clerk that is to much I want $50 off.

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Try it, my mother in law does that everywhere she shops, I'd say 7 out of 10 times she gets something and I mean at stores like the Bay or Metro, She just uses the poor old senior citizen routine. At first I used to be embarrassed but when I saw it working I figured good for her!

 

69Laurentian wrote:

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My dad was bad for that. I think I got in at the show or fair for "kids rate" up until age 16. My mom would say "Ron! Don't do that! You're embarassing me!" and he would grin at her. The only time I really dicker is when buying a car.
I remember looking at a 71 Skylark when I was about 18. The seller was a big shot at London Life. It was his moms car. He wanted $1000 for it. I offered $400. He said no. I said "Here's my phone number. If you still have it in a week or so my offer still stands." He called me a week later and said "You're a shrewd kid" and I got the car for 400 bucks.

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Shrewd and rude are two different things Todd!  Shrewd is a compliment, especially to a kid! Rude? That is not a compliment regardless of age!

I have never seen a lowball offer as being rude unless you have run an ad that specifically states something like "don't waste my time with offers" or something like that.

When I advertised my 66 with the 427 4 speed 20 years ago, I had the ad priced somewhere in the 6 grand range I think. Someone called me from Ottawa and the first thing he said was "would you take 4 grand for the car?"  I said no, and our call was done. That wasn't rude as far as I was concerned. I thought it was a ridiculously low offer but what did it hurt me? I didn't have to say yes, and the whole call took all of 30 seconds of my life, no big deal. That's shrewd. If he had called and told me my car wasn't worth a penny more than 4 grand, without even seeing it, that would be rude!