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Post Info TOPIC: Ford owner calls for lemon laws after vehicle in repair shop for 16 weeks .........Jan.29/20/She got a deal from Ford.


Canadian Poncho Superstar!

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Ford owner calls for lemon laws after vehicle in repair shop for 16 weeks .........Jan.29/20/She got a deal from Ford.


https://globalnews.ca/news/6406913/ford-owner-calls-for-lemon-laws-after-vehicle-in-repair-shop-for-16-weeks/

Sarah Timmins says she purchased a brand new 2018 Ford Escape Titanium SUV

Timmins says her vehicle, which has approximately 14,000 kilometres on the odometer,

has been under repair at the dealership for 16 weeks.

 



-- Edited by Greaser on Wednesday 29th of January 2020 07:56:15 PM

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Canadian Poncho Superstar!

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RE: Ford owner calls for lemon laws after vehicle in repair shop for 16 weeks


Pathetic service on Ford's part.  By this time a district service engineer should have gotten involved and offered her a buyback or a replacement vehicle.  I'm a little surprised that the dealer wasn't able to nail it by now, as it sounds like an isolated case and thus a problem with this particular vehicle and not a platform problem, but either way if I were the customer I would not be comfortable getting a vehicle back that has failed so early and so greatly.

Perhaps the media attention might provide some motivation for them...



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Uber Guru

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ouch...410$ bi weekly

we have a local dealer 10-15 mins away, their service dept is a joke, we drive 1/2hr away to deal with another F@rd dealer who 'gets it'



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Canadian Poncho Superstar!

Status: Offline
Posts: 4183
Date:
Ford owner calls for lemon laws after vehicle in repair shop for 16 weeks.....Jan.29/20/She got a deal from Ford.


https://globalnews.ca/news/6470378/ford-owner-new-vehicle-car-repairs/

 

A B.C. woman who owns a Ford vehicle says shes relieved

she can put her car issues behind her,

after the dealership and Ford Canada agreed to replace her SUV.



-- Edited by Greaser on Wednesday 29th of January 2020 07:58:03 PM

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